With over 15 years of experience in leadership and recruitment for top insurance and legal service providers, Nicole Ferrán serves as the Director of Operations at Caress Law, PC. Her holistic approach to hiring and operational decision-making has played a key role in shaping the firm’s culture and operational success.

Nicole is known for her collaborative spirit, positive attitude, and dedication to evolving in her role. She continuously works to support the growth and development of her colleagues, fostering an environment where team members can thrive. As a servant leader, Nicole is committed to supporting others in achieving success and ensuring a positive, collaborative, and productive workplace.

Outside of the office, Nicole enjoys traveling, exploring the outdoors, and spending quality time with her family. She also has a passion for gardening and caring for her impressive collection of 100+ house plants. Nicole values growth, balance, and connection as the key principles that guide both her professional and personal life.